ServiceNow reviews

4.1

81% would recommend to a friend

(5,668 total reviews)
avatar

Bill McDermott

92% approve of CEO

78% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,668 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
1.0
May 19, 2017

You can do so much better

Recommend
CEO approval
Business Outlook

Pros

Quarterly bonuses - though they're based on "performance" and can vary dramatically between quarters. By performance I mean the manager's mood/ or whether you've suggested something they disagree with Smart colleagues - I can't deny that these are some of the brightest people you'll ever work with Fast paced - Never a dull moment Great customers and technology

Cons

If you want to work at ServiceNow, make sure your starting salary is amazing, because for as long as you work there, it will never increase. Very cut-throat environment. In all my time there, I feared for my job - as does everyone else. Unless you were hired thanks to nepotism (which runs rampant in this company), your job is on the line every single day of the year. Colleagues disappear all the time and with no explanation. The European head of HR is one of the most cruel people I have ever worked with. Does not listen to employees, seems to love firing them.

1.0
Sep 29, 2015
Recommend
CEO approval
Business Outlook

Pros

Stock price. This assumes you started 2-3 yrs ago AND got a nice allocation IC engineers who are all in the same miserable boat as you The infrastructure teams Some of the mid-level managers are great

Cons

Completely ruled by a small group of power-mad dictators who can have you executed on demand. If you are one of the select few they like, you can do no wrong. For the rest, its praying that you don't cross their radar. I imagine this is what it must have been like in Saddam's Iraq The dictators and their cronies think they are the best engineers in all areas. Its not uncommon for a design to change based on their *feelings* on how it should look. Their OPINION trumps all. I know a team who worked on an idea for 2 months only to have it shot down by a dictator in 2 minutes with "that is terrible idea" and no other explanation given As many reviews says, random firing are common and there is never a reason given. In fact, people only find out somebody is gone when they go to their desk and it's empty Turnover is terrible with entire teams quitting or getting fired all at once Long hours with no thought given to time zones or weekends

Viewing 49 - 51 of 5,668 Reviews

Glassdoor has 6,600 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.