ServiceNow reviews

4.1

81% would recommend to a friend

(5,710 total reviews)
avatar

Bill McDermott

92% approve of CEO

77% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,710 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
4.0
Feb 24, 2017
Recommend
CEO approval
Business Outlook

Pros

Great people even though most interaction is remote, culture and loyalty are strong. Type A players, the fixers and go-getters are the type that thrive within the organization. Onboarding process is amazing. Well organized, convenient, impressive onboarding sessions, cool welcome packet to make you feel like an immediate part of the team - you feel proud to work here!

Cons

"Who you know" is what may make/break your transfer/promotion chances. A lot of choices seem to be made based on who has worked with whom in the past. No 401k match which is disappointing. No set PTO which means some take advantage and some are lucky to get a 3 day weekend.

1.0
Feb 16, 2017

Stay away!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company is doing well, but in spite of itself

Cons

It is a toxic environment. Stay away.

Viewing 5401 - 5403 of 5,710 Reviews

Glassdoor has 6,646 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.