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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      81% would recommend to a friend

      (5,710 total reviews)
      avatar

      Bill McDermott

      92% approve of CEO

      77% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Culture & values

      4.2

      Compensation and benefits

      4.0

      Work/Life balance

      3.9

      Career opportunities

      3.8

      Senior management

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,710 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      1.0
      Mar 1, 2017

      Worst company I have ever worked for.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Money is the only reason to work there. You get lulled into the dollars then realize you are not valued, easily replaced without justification. People mean nothing to this company. If you're smart steer clear of this place, its toxic.

      Cons

      You are treated so poorly. Unreal expectations. Many on the executive team are ill prepared for their positions. They make emotional decisions, bullies are status quo at that table, it's actually encouraged, rewarding managers who are cut throats

      2.0
      Feb 27, 2017

      Fear-Based Culture

      Senior management - marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fast growing company. Solutions and a platform that customers really like and advocate. Compensation is on par with the industry. There is some opportunity for career growth since ServiceNow is growing rapidly.

      Cons

      The culture and employee performance policy dictate that employees are measured by managerial opinion and to a lesser degree by fellow employee opinion. There aren't clear objectives set to gauge performance which leaves employees exposed. Managers can terminate employees at any point without warning. This drives fear, double standards, the high amounts of politics, and constant employee churn. ServiceNow is also a very fast paced environment with constant change. Work-life balance is generally not good.

      5.0
      Feb 25, 2017

      A great place for high performers

      Solutions architect
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great product, great people to work with. Really innovative customers. Great compensationI. I love my job! This is the right place and right time. People really go out of their way to help on another and customers out.

      Cons

      ServiceNow is not for everyone. You really need to bring your A game and a can do attitude. If you are looking to coast and work 10 am to 4 pm, go someplace else.

      Viewing 5398 - 5400 of 5,710 Reviews
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      Glassdoor has 6,646 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.