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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      79% would recommend to a friend

      (5,731 total reviews)
      avatar

      Bill McDermott

      91% approve of CEO

      74% positive business outlook

      Ratings by demographic groups

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,731 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Reviews by job title

      6K reviews
      5.0
      Sep 12, 2025

      Very good

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Chill wlb Good culture Stock increasing

      Cons

      Not very good tech stack

      3.0
      Sep 12, 2025

      Pros and Cons

      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay (although inconsistent in terms of people with similar experience doing the same job - it depends on your manager) Good work life balance when you have boundaries Really good people that want to contribute and be successful

      Cons

      No collaboration in teams or across teams. Every team has different objectives and they usually don’t align. Too many people working on the same thing. Director level management adds no value. They aren’t strategic marketers or leaders and they don’t work together

      Viewing 541 - 543 of 5,731 Reviews
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      Glassdoor has 6,669 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.