Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      79% would recommend to a friend

      (5,732 total reviews)
      avatar

      Bill McDermott

      91% approve of CEO

      74% positive business outlook

      Ratings by demographic groups

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,732 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Reviews by job title

      6K reviews
      3.0
      Sep 12, 2025

      Pros and Cons

      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay (although inconsistent in terms of people with similar experience doing the same job - it depends on your manager) Good work life balance when you have boundaries Really good people that want to contribute and be successful

      Cons

      No collaboration in teams or across teams. Every team has different objectives and they usually don’t align. Too many people working on the same thing. Director level management adds no value. They aren’t strategic marketers or leaders and they don’t work together

      5.0
      Sep 11, 2025

      Supportive culture and excellent learning opportunities for interns

      Associate software engineering intern
      Recommend
      CEO approval
      Business Outlook

      Pros

      ServiceNow provides an excellent learning environment with supportive mentors and approachable colleagues. The culture is collaborative and inclusive, making it easy to adapt and grow. Interns get exposure to real-world projects, cutting-edge technologies, and a structured program that balances technical development with professional skill building. The company truly values innovation and encourages fresh ideas, which makes the overall experience both rewarding and inspiring.

      Cons

      The competition for a PPO is quite high, and success depends not only on technical performance but also on communication and presentation skills. The fast-paced environment can feel overwhelming at times for beginners, and more structured training in advanced areas of the platform could make the transition smoother.

      Viewing 544 - 546 of 5,732 Reviews
      Related searches: ServiceNow jobs | ServiceNow salaries | ServiceNow benefits | ServiceNow interviews | ServiceNow conversations
      ReviewsServiceNow reviews

      Glassdoor has 6,670 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.