ServiceNow reviews

4.1

81% would recommend to a friend

(5,677 total reviews)
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Bill McDermott

92% approve of CEO

78% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,677 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
2.0
Oct 13, 2015
Recommend
CEO approval
Business Outlook

Pros

Decent office perks like snacks and Friday lunch.

Cons

I was referred to ServiceNow as software developer from a recruiter and interviewed as such, with coding samples and code vocab tests. The job was actually a help desk tech support position titled as a "developer". The only career path from there I noticed was someone moving to customer service, which was definitely not the direction I wanted. Overall, the culture seemed to be work overly hard on trivial problems and delude yourself into thinking you're doing something world-changing. Management seemed aloof of anything going on and onboarding was non-existent. I left within a month to get an actual development job, soured by the misleading job title and interview process.

3.0
Oct 11, 2015
Recommend
CEO approval
Business Outlook

Pros

The company is growing at a phenomenal pace. There is a lot of potential for what the company can do. Promotions from within I worked with and under some great people that were really passionate about working at the company and on the product. My immediate boss was very supportive and accommodating Free snacks and a beer and wine social every other Thursday. The source code is well documented and maintained. Plenty of fun events for interns. Agile scrum methodology Got a powerful laptop to develop on Competitive pay and benefits The founder of the company is a really nice guy. I can see why people like him.

Cons

The work that I did was largely mundane and was more stressful than I thought it would be. Random firings. Yes, they happen. A couple of developers on the team I worked with just got up and vanished one day without much of an explanation as to why. Setting up my environment on my computer took far longer than I thought it would take The product isn't very exciting. Even the higher ups admitted that. No raises, just annual bonuses.

Viewing 5509 - 5511 of 5,677 Reviews

Glassdoor has 6,611 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.