ServiceNow reviews

4.1

81% would recommend to a friend

(5,669 total reviews)
avatar

Bill McDermott

92% approve of CEO

78% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,669 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Mar 28, 2018
Recommend
CEO approval
Business Outlook

Pros

Love working at the beautiful new West Loop development office. Awesome to be in from the ground up. Great growing company that thrives on execution and customer satisfaction. Minimal meetings and a lot of encouragement for individuals and teams to get stuff done without red tape. Work/life balance is great – unlimited PTO and opportunities to work from home. Leadership makes sincere effort to make ServiceNow a great place to work. Product is a great opportunity to make people’s lives better at their workplace.

Cons

Does not currently offer 401(k) matching but it sounds like it’s being evaluated for addition. Growing quickly, which is overall great but doesn’t come without the cost of growing pains. Leadership is responsive to concerns and issues.

4.0
Mar 25, 2018

Good company to work for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good work environment, customer focus and good benefits

Cons

Agile is not followed completely, but still work is good.

5.0
Mar 15, 2018

Great company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

ServiceNow is a company that grows exponentially and as such give lots of opportunity. The culture is great as they allow to move from one group to the other. Thi allows to learn more and more about the company and the products.

Cons

Lot of opportunity corresponds to lot of competition too...

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Glassdoor has 6,602 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.