Does ServiceNow pay their employees well?

According to anonymously submitted Glassdoor reviews, ServiceNow employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at ServiceNow. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at ServiceNow?

81% of ServiceNow employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ServiceNow 4.0 out of 5 for work life balance, 4.2 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at ServiceNow?

Software Engineer (373) , Senior Software Engineer (206) , Staff Software Engineer (114) , Technical Support Engineer (109) , Account Executive (107) , Solution Consultant (105) , Associate Software Engineer (93) , Director (91) , Sales Development Representative (SDR) (81) , Advisory Solution Consultant (78) , Senior Technical Support Engineer (76) , Manager (66) , Senior Manager (63) , Solutions Consultant (57) , Sales (46)

What are the pros of working at ServiceNow according to real employee reviews?

"Culture has evolved significantly with each CEO... but always great and keeps getting better despite massive scaling of the company." ((in 797 reviews)); "Good work life balance (depending on what part of the business you're in)" ((in 455 reviews)); "Great people and a lot of learning" ((in 398 reviews)); "Benefits are good and fair" ((in 391 reviews)); "Good pay and stock options" ((in 253 reviews))

What are the cons of working at ServiceNow according to real employee reviews?

"cut throat and poor management." ((in 177 reviews)); "You will never get any work done at ServiceNow because the bad managers are constantly traumatizing you and abusing authority." ((in 123 reviews)); "Poor middle management, they don’t know how to work with people with disabilities" ((in 50 reviews)); "Long hours and often more work than can be accomplished with your bandwidth" ((in 34 reviews)); "No diversity in the Amsterdam office." ((in 24 reviews))

What are employees saying about ServiceNow layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ServiceNow layoffs and their outlook for job security at ServiceNow in 2026.

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ServiceNow reviews

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4.1

81% would recommend to a friend

(5,674 total reviews)

Bill McDermott

92% approve of CEO

78% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Culture & values

4.2

Compensation and benefits

4.0

Work/Life balance

3.9

Career opportunities

3.8

Senior management

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,674 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

2.0

Aug 21, 2015

not now, not again

Engineer

Recommend

CEO approval

Business Outlook

Pros

The pro would have been stock awards, but the stock was recently put on a "toxic stocks to avoid" list.

Cons

Utterly worthless leadership. All other cons (and there are many) stem from that.

1.0

Aug 20, 2015

DO NOT TAKE A JOB HERE

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The salary is definitely competitive, and offer high yielding stock options. There is a lot of opportunity for travel. Benefits are good.

Cons

They fire as many people as they hire, if they don't like you and you don't agree with the politics they will get rid of you just as quickly as they hired you. The amount of people I saw let go in the 6 months I was there was crazy, I would say 15-20, that I worked with personally and many more that I did not know. There were directors who worked there for years that they fired just because "they were going in a new direction". They overwork you to an unimaginable point, you are expected to be available 24/7 to answer emails and calls, and if you don't your neck is on the line. If you take a job here be ready to be at their beck and call from 6am to 2am, take phone calls during dinner, work on the weekends, take a red eye and work the next day, and don't dare take a lunch break.

4.0

Aug 18, 2015

Solution Consultant

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Growing company with good product; It was nice to work at a company that was doing so well and had a very positive, enthusiastic user base.

Cons

Strategic leadership is lacking; they are able to ride failures of competitors but making important decisions is difficult for senior leaders

Viewing 5524 - 5526 of 5,674 Reviews

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