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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      81% would recommend to a friend

      (5,674 total reviews)
      avatar

      Bill McDermott

      92% approve of CEO

      78% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Culture & values

      4.2

      Compensation and benefits

      4.0

      Work/Life balance

      3.9

      Career opportunities

      3.8

      Senior management

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,674 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      4.0
      Aug 13, 2015

      Technically impressive but too corporate

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good driver mentality, everyone worked hard and smart.

      Cons

      Too much American corporatism. Even in the dutch office this bled over.

      3.0
      Aug 12, 2015

      Product Manager

      Product manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      lot of upward mobility if you are willing to prove yourself and great products with happy customers

      Cons

      now a great company culture

      3.0
      Aug 12, 2015

      Young and Happening but poor product quality

      Sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nothing is really carved in stone at Servicenow so you can pretty much do what you want as long as you achieve your goals. Goals are only financially driven by the way. Everybody is making a lot of money which is good for overall atmosphere :-) I am not sure however that the huge focus on making a lot of money, buying expensive cars, etc is beneficial to the quality of the product...

      Cons

      The ServiceNow product actually has many bugs and sometimes it seems we are just running one big cover up operation to keep this away from customers and prospects. Bug fixing takes way too long also, I am not a technician but apparently due to the infrastructure and the many customisations through scripting that customers do, upgrades become more and more difficult and cause more issues and therefore the time in between releases keeps increasing.

      Viewing 5527 - 5529 of 5,674 Reviews
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      Glassdoor has 6,608 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.