ServiceNow reviews

4.1

81% would recommend to a friend

(5,668 total reviews)
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Bill McDermott

92% approve of CEO

78% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,668 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Nov 1, 2013
Recommend
CEO approval
Business Outlook

Pros

It's an energetic place, lots of good people, interesting work, interesting challenges. As a programmer, it's got a very interesting problem set to work on, interesting set of requirements to design to, to make a product that is so customizable by our customers, open where we want them to modify it, closed where we don't. They live up to the Agile/SCRUM methodology - a sustainable work pace that doesn't have me killing myself every release or abandoning my family - nor bored. Very cool collaborative type of environment - I'd worked in offices before, and being able to talk to and listen to my coworkers more easily is a nice change. I've been a programmer for 20 years, this is my favorite work environment. I get to get things done, build cool stuff, have a life, work with interesting people. When I hit a trouble point, people here help - I can ask my coworkers or my boss at any moment and get pointed to the right direction.

Cons

If you want an office - it's cubicles. Personally, now that I've done it, I like it (never thought I would - too many negative stereotypes of cubicles). The interaction, the ability to just toss a question to a coworker is well worth it. No walls, so you can easily talk. No food in walking distance - food trucks and a sandwich place that brings food in - that I do miss, I used to work an office with more choices. We've got a free Friday lunch that is often good, and it's something, but I miss walking to my local Chinese or Mexican in the area.

5.0
Nov 1, 2013

Great potential with a growing company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Excellent opportunities to make a difference and create products that our customers love. Good collaboration with co-workers and management. Growing company - we are hiring! Excellent compensation. Great perks - free lunch one day a week, unlimited snacks, bring your dog to work, and awesome work equipment.

Cons

I am very happy working here and do not have an cons to share. My experience is positive. Happy to work here.

5.0
Oct 30, 2013

Incredible focus, great talent, great leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Incredibly talented, focused technical leadership starts with Fred Luddy.

Cons

With such fast growth, it's challenging to manage the constant change across all areas of the business.

Viewing 5623 - 5625 of 5,668 Reviews

Glassdoor has 6,600 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.