Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      81% would recommend to a friend

      (5,668 total reviews)
      avatar

      Bill McDermott

      92% approve of CEO

      78% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Culture & values

      4.2

      Compensation and benefits

      4.0

      Work/Life balance

      3.9

      Career opportunities

      3.8

      Senior management

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,668 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      5.0
      Oct 16, 2013

      Great place to learn and grow

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company is really taking off and is very exciting to be a part of something amazing. Really great work environment and it's even dog friendly! The culture is one of a kind, where people treat each other with respect and integrity.

      Cons

      The company is growing like crazy and for some, the constant change might not be comfortable for them. So, for those who do not like change, this would be a con.

      4.0
      Oct 16, 2013

      Get comfortable with being uncomfortable

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      This company is responsible for a phenomenal product and change and growth is the name of the game. I have seen and been a part of a vast amount of change at ServiceNow in the past 2+ years. ServiceNow is consistently investing in it's own growth which is important not only for employees, but for our customers. The benefits will allow us to continue to scale, support, and build on an already great product and this will naturally lead to new opportunities for its employees. If you can tolerate a percentage of daily chaos, you will be rewarded with challenging work and plenty of opportunities to learn. I love that I work with some of the best and brightest team members in the IT world and genuinely enjoy coming into work everyday.

      Cons

      Change can also be painful. You have to be willing to change direction, work outside of your 'box of responsibility' and ultimately do what's right for the customer. Being able to adapt quickly is extremely important if you want to move up within ServiceNow. Work/Life balance tends to suffer as a result, but if you want your best work to be ahead of you, instead of behind you, then this is sort of a natural result.

      5.0
      Oct 16, 2013

      Extremely fast paced. Never a dull moment.

      Solution consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've been here a little over a year now and I'm always learning something new. The solutions that are available to sell are some of the best I've seen in the industry. With two new feature releases per year, there is always something new to talk to your customers about and expand the business.

      Cons

      The pace may be considered by some to be overwhelming, especially if you're used to the slower pace of a big, monolithic corporation. Cloud companies in particular move incredibly fast and if you're not prepared, you might find yourself obsolete very quickly. Adapt or die.

      Viewing 5626 - 5628 of 5,668 Reviews
      Related searches: ServiceNow jobs | ServiceNow salaries | ServiceNow benefits | ServiceNow interviews | ServiceNow conversations
      ReviewsServiceNow reviews

      Glassdoor has 6,600 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.