Does ServiceNow pay their employees well?

According to anonymously submitted Glassdoor reviews, ServiceNow employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at ServiceNow. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at ServiceNow?

81% of ServiceNow employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ServiceNow 4.0 out of 5 for work life balance, 4.2 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at ServiceNow?

Software Engineer (371) , Senior Software Engineer (206) , Staff Software Engineer (114) , Technical Support Engineer (109) , Account Executive (107) , Solution Consultant (105) , Associate Software Engineer (93) , Director (91) , Sales Development Representative (SDR) (81) , Advisory Solution Consultant (78) , Senior Technical Support Engineer (76) , Manager (66) , Senior Manager (63) , Solutions Consultant (57) , Sales (46)

What are the pros of working at ServiceNow according to real employee reviews?

"Culture has evolved significantly with each CEO... but always great and keeps getting better despite massive scaling of the company." ((in 775 reviews)); "Good work life balance (depending on what part of the business you're in)" ((in 448 reviews)); "Great people and a lot of learning" ((in 402 reviews)); "Learn curriculum is great to understand platform and how it benefits as individual to me and to our customers." ((in 402 reviews)); "good pay and chance to hit target" ((in 263 reviews))

What are the cons of working at ServiceNow according to real employee reviews?

"cut throat and poor management." ((in 179 reviews)); "You will never get any work done at ServiceNow because the bad managers are constantly traumatizing you and abusing authority." ((in 126 reviews)); "Poor middle management, they don’t know how to work with people with disabilities" ((in 47 reviews)); "Long hours and often more work than can be accomplished with your bandwidth" ((in 29 reviews)); "No diversity in the Amsterdam office." ((in 28 reviews))

What are employees saying about ServiceNow layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ServiceNow layoffs and their outlook for job security at ServiceNow in 2026.

Skip to content Skip to footer

Notifications

ServiceNow

ServiceNow reviews

4.1

81% would recommend to a friend

(5,668 total reviews)

Bill McDermott

92% approve of CEO

78% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Culture & values

4.2

Compensation and benefits

4.0

Work/Life balance

3.9

Career opportunities

3.8

Senior management

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,668 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

4.0

Oct 16, 2013

Fast moving / growing company with lots of potential, but also challenges

Technical consultant

Recommend

CEO approval

Business Outlook

Pros

The product is awesome, by far better than competition. The team - here in Europe - is young compared to what I have been working for before. A lot of excitement still around. Salary is competitive and work/life balance acceptable. Basically you have a lot of freedom to lay out your work yourself - as the company is so new lot a lot of regulations have been defined. Might change though.

Cons

Teams are spread out and it is hard to build a team spirit / culture this way. Online conference can just not replace a socializing beer :) Fast growth rate makes it hard to keep up with team, fast development makes it tricky to keep up with technology. Internal trainings for technical team is a must.

5.0

Oct 15, 2013

My personal Superbowl...

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Growth company, great products, great people, love your customer culture, performance based approach to success, large addressable market, cloud.

Cons

No real cons...However if you don't possess a "Driver" mentality you might feel like a fish out of water...No passengers allowed. Everyone is accountable to the customer and our success.

5.0

Oct 10, 2013

A true assessment

Territory manager

Recommend

CEO approval

Business Outlook

Pros

Company culture - put up or shut up. ServiceNow is a transformational technology and the firm does not apologize about wanting drivers - those who are A players move up and fast. If are passionate about your wrok, the team and the product - you wil make make a lot of money and advance in your career. I have had 3 promotions in 2 1/2 years.

Cons

Not a place for the meek or those who just want to clock in/clock out. The people who rate company low were passengers and probably were not a good fit.

Viewing 5629 - 5631 of 5,668 Reviews

Jobs at ServiceNow

Commercial Account Executive, CEE

Wien

View job

Customer Success Executive - German Speaking

Wien

View job

Solution Sales Executive - Moveworks

Wien

View job

New Logo Account Executive - Greek speaking

Wien

View job

Senior Solution Sales Executive (Risk/Security)

Wien

View job