ServiceNow reviews

4.1

81% would recommend to a friend

(5,666 total reviews)
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Bill McDermott

92% approve of CEO

78% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,666 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
2.0
Jan 31, 2013

Don't be fooled by the company's success

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great technology, good name to be associated with

Cons

Employee development doesn't exist. You could have fool me that we even have an HR department. Completely shocked that some managers still in position on the sales side (field and inside sales). Some managers are able to float under the radar and perform their roles at the most basic and just satisfactory enough to skate by, I've never seen anything like it. Some managers lack a "bigger picture" thought process and simply due the bare minimum. You won't receive any recognition and zero work life balance. This place is a gentlemen's club that makes inappropriate behavior the norm. After 9 years (the company's entire existence) a woman is finally in a senior leadership position. There's only a few women that work here and they're in HR, Marketing and Sales Operations. This is not a politically correct company which may backfire at the customer level one day. Mid level-upper management fail to look at the company's and the products opportunities which will catch up with them one day.

5.0
Dec 31, 2012
Recommend
CEO approval
Business Outlook

Pros

Very positive and empowering environment. The hiring interview as very professional and enjoyable. The people at ServiceNow are examples of the best in their field and always willing to help other employees.

Cons

Extra time is the norm always more the 40 hours weekly. You are expected to do 40 plus hours weekly. It would be nice if they had more vacation time.

5.0
Dec 2, 2012

Exciting - we all contribute to building the company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very exciting place to be! This is one of the best company break out opportunities I have personally had the chance to be part of. It's not often in that you can join a company at that right moment, where there is an amazing story behind it- and ahead of it. The company is still formative- ample room to have a significant impact. Strong financial performance and recent IPO Experienced Leadership- inspiring track records and past experiences coming together Technical challenge Cloud + IT + Enterprise customers + Global Customers passion and active customer communities Growing the company by referrals- bringing the best people you have worked with is a plus.

Cons

Challenges are shaped by recent success and growth, so not bad challenges to have. Still relatively under the radar a bit for a company with this much going for it.

Viewing 5656 - 5658 of 5,666 Reviews

Glassdoor has 6,598 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.