Does ServiceNow pay their employees well?

According to anonymously submitted Glassdoor reviews, ServiceNow employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at ServiceNow. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at ServiceNow?

81% of ServiceNow employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ServiceNow 4.0 out of 5 for work life balance, 4.2 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at ServiceNow?

Software Engineer (371) , Senior Software Engineer (206) , Staff Software Engineer (114) , Technical Support Engineer (109) , Account Executive (107) , Solution Consultant (105) , Associate Software Engineer (93) , Director (91) , Sales Development Representative (SDR) (81) , Advisory Solution Consultant (78) , Senior Technical Support Engineer (76) , Manager (66) , Senior Manager (63) , Solutions Consultant (57) , Sales (46)

What are the pros of working at ServiceNow according to real employee reviews?

"Culture has evolved significantly with each CEO... but always great and keeps getting better despite massive scaling of the company." ((in 777 reviews)); "Good work life balance (depending on what part of the business you're in)" ((in 441 reviews)); "Great people and a lot of learning" ((in 407 reviews)); "Benefits are good and fair" ((in 387 reviews)); "Good pay and worklife balance" ((in 240 reviews))

What are the cons of working at ServiceNow according to real employee reviews?

"cut throat and poor management." ((in 179 reviews)); "You will never get any work done at ServiceNow because the bad managers are constantly traumatizing you and abusing authority." ((in 121 reviews)); "Poor middle management, they don’t know how to work with people with disabilities" ((in 50 reviews)); "Long hours and often more work than can be accomplished with your bandwidth" ((in 28 reviews)); "No diversity in the Amsterdam office." ((in 26 reviews))

What are employees saying about ServiceNow layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ServiceNow layoffs and their outlook for job security at ServiceNow in 2026.

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ServiceNow

ServiceNow reviews

4.1

81% would recommend to a friend

(5,666 total reviews)

Bill McDermott

92% approve of CEO

78% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Culture & values

4.2

Compensation and benefits

4.0

Work/Life balance

3.9

Career opportunities

3.8

Senior management

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,666 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

5.0

Oct 16, 2013

Extremely fast paced. Never a dull moment.

Solution consultant

Recommend

CEO approval

Business Outlook

Pros

I've been here a little over a year now and I'm always learning something new. The solutions that are available to sell are some of the best I've seen in the industry. With two new feature releases per year, there is always something new to talk to your customers about and expand the business.

Cons

The pace may be considered by some to be overwhelming, especially if you're used to the slower pace of a big, monolithic corporation. Cloud companies in particular move incredibly fast and if you're not prepared, you might find yourself obsolete very quickly. Adapt or die.

5.0

Oct 10, 2013

A true assessment

Territory manager

Recommend

CEO approval

Business Outlook

Pros

Company culture - put up or shut up. ServiceNow is a transformational technology and the firm does not apologize about wanting drivers - those who are A players move up and fast. If are passionate about your wrok, the team and the product - you wil make make a lot of money and advance in your career. I have had 3 promotions in 2 1/2 years.

Cons

Not a place for the meek or those who just want to clock in/clock out. The people who rate company low were passengers and probably were not a good fit.

5.0

Dec 2, 2012

Exciting - we all contribute to building the company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Very exciting place to be! This is one of the best company break out opportunities I have personally had the chance to be part of. It's not often in that you can join a company at that right moment, where there is an amazing story behind it- and ahead of it. The company is still formative- ample room to have a significant impact. Strong financial performance and recent IPO Experienced Leadership- inspiring track records and past experiences coming together Technical challenge Cloud + IT + Enterprise customers + Global Customers passion and active customer communities Growing the company by referrals- bringing the best people you have worked with is a plus.

Cons

Challenges are shaped by recent success and growth, so not bad challenges to have. Still relatively under the radar a bit for a company with this much going for it.

Viewing 5659 - 5661 of 5,666 Reviews

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