ServiceNow reviews

4.1

79% would recommend to a friend

(5,738 total reviews)
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Bill McDermott

91% approve of CEO

74% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,738 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
3.0
Jan 3, 2026

Lots of uncertainty

Recommend
CEO approval
Business Outlook

Pros

Good wlb if in good team Good benifits hybrid wfh

Cons

Lots of uncertainty Frequent reorgs Toxic culture Stock dipped a lot over last year

2.0
Dec 26, 2025

toxic

Recommend
CEO approval
Business Outlook

Pros

nice buildings and in house cafeteria

Cons

toxic and high turn over

Viewing 571 - 573 of 5,738 Reviews

Glassdoor has 6,676 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.