ServiceNow reviews

4.1

79% would recommend to a friend

(5,738 total reviews)
avatar

Bill McDermott

91% approve of CEO

74% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,738 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Oct 10, 2025

Good place to work?

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Our company culture prioritizes drinking parties and excludes members who want to prioritize family care.

Cons

I was sexually harassed, but neither the organization nor my management protected me. The sales director protected the perpetrator because it was his first offense. My manager then unilaterally told me about it, resulting in secondary sexual harassment. HR has not implemented any concrete measures to prevent recurrence, and continues to ignore the malicious drinking parties that are the root of all evil.

5.0
Oct 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Culture - mission and people first mindset. Coworkers - Willing to get to work along side you Learn it all mindset - Everyone is looking to be better and help others do the same. A lot of new innovation coming out.

Cons

Why didn't I know about this place sooner! Customers are still learning what this powerful and innovative platform is capable of (con AND a pro)

Viewing 577 - 579 of 5,738 Reviews

Glassdoor has 6,676 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.