ServiceNow reviews

4.0

77% would recommend to a friend

(5,741 total reviews)
avatar

Bill McDermott

89% approve of CEO

72% positive business outlook

ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,741 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
4.0
Sep 15, 2021

Sales Org is Lazy

Recommend
CEO approval
Business Outlook

Pros

A great forward-looking company with incredible direction and product. Benefits pay is wonderful.

Cons

Lazy sales org, teams wait for deals and conversations to be given to them. They don't let go of employees that aren't hitting their numbers - which has caused the org to become soft and have the mentality of, get it next time.

4.0
Sep 2, 2021

Growing company with associated challenged and opportunities

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Products for each vertical Growing real fast Quite a few roles one can fit into

Cons

Newer Products are released with a first to market mentality that at times is counter productive Moving across groups can be a challenge if your manager decides to hold you back. Some really amazing and knowledgeable colleagues that make it truly a great company to learn and share Cliquey in parts. Becoming too much of a factory vs the innovative company it used to be

4.0
Sep 1, 2021

Be comfortable being uncomfortable

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

High performance is key to success and promotions. Good potential to earn. Lots of different skills and support from the teams and network. Incredible Brand and Technology. Plenty of opportunity to learn. Big push on early career development and gender diversity.

Cons

Weak leadership and alot of politics. Poor communication and no sense of loyalty. No work life balance.

Viewing 643 - 645 of 5,741 Reviews

Glassdoor has 6,679 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.