ServiceNow reviews

4.0

77% would recommend to a friend

(5,744 total reviews)
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Bill McDermott

89% approve of CEO

72% positive business outlook

ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,744 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Aug 15, 2020
Recommend
CEO approval
Business Outlook

Pros

We talk a lot about ‘belonging’ at ServiceNow, it’s a place where everyone can find a home, where they feel included, important and part of the huge growth culture. From a digital transformation perspective we’re given the space to innovate, create and challenge the status quo without fear of failure. In sales it’s a real team effort and there are lots of people to learn from and new ways to work. If you’re open to growing in a team, in a high growth company, where you’ll learn more and have some fun along the way then it’s the right place for you!

Cons

High growth companies are constantly changing and improving. This isn’t right for everyone.

5.0
Aug 6, 2020

A truly special place

Recommend
CEO approval
Business Outlook

Pros

1) Outstanding Leadership Team 2) Great pay 3) Employees super-bright, humble people, all focused on making ServiceNow "the defining enterprise software company of the 21st Century’

Cons

Rapid growth. The leadership team needs to keep the "culture /secret sauce" alive. Benefits could be improved in some areas ( perks )

2.0
Jun 30, 2020
Recommend
CEO approval
Business Outlook

Pros

unlimited pto mostly friendly people

Cons

never get a chance to take pto, expected to be in meetings if scheduled over pto. Work in the evenings or weekend is expected. A very sales driven company that has a bad work/life balance. They give company perks like school reimbursement or other cash reimbursements for items but then they never get approved or you are told to quit applying for reimbursement if you take too much money off the budget.

Viewing 658 - 660 of 5,744 Reviews

Glassdoor has 6,683 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.