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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      81% would recommend to a friend

      (5,668 total reviews)
      avatar

      Bill McDermott

      92% approve of CEO

      78% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Culture & values

      4.2

      Compensation and benefits

      4.0

      Work/Life balance

      3.9

      Career opportunities

      3.8

      Senior management

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,668 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      2.0
      Aug 9, 2018

      Excellent Product but Extremely Bad Culture

      Customer facing
      Recommend
      CEO approval
      Business Outlook

      Pros

      The solution is very matured and has awareness among enterprise customers. Most customers are happy with the solution and hence feels good to work. The Senior management was approachable when it cam to business. The attractive part was the RSUs, which I understand is dwindling for new employees.

      Cons

      The culture is extremely bad and is run by the whims and fancy of local management team and their favoritism. It is hire and fire with no explanation given. Infact they build false case and reasoning against you. You are expected to work 18 hours a day and also on weekends. You are looked down upon if you give a personal reason for not being available in late evening.

      2.0
      Jul 10, 2018

      Not a culture fit

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay, awesome building, awesome snacks

      Cons

      Culture is awful, if you are not an engineer you are not treated well

      1.0
      Nov 9, 2017

      Try and avoid if you want to keep your sanity

      Marketing director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great technology. Great compensation and benefits.

      Cons

      Cut throat culture. Your position can be eliminated without notice. Some have discovered that they didn't have a job anymore because all of their belongings were in a box in the hall and the new employee was sitting in their desk!

      Viewing 85 - 87 of 5,668 Reviews
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      Glassdoor has 6,600 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.