ServiceNow reviews

4.1

81% would recommend to a friend

(5,668 total reviews)
avatar

Bill McDermott

92% approve of CEO

78% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,668 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
4.0
Mar 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, strong executive leadership with a drive to win at all costs.

Cons

Culture is shifting to a bit of a snake pit from when I joined 5 years ago. Leadership changes with cut-throat VPs brought in from Oracle and Microsoft. Not the ServiceNow that I joined anymore.

Viewing 100 - 102 of 5,668 Reviews

Glassdoor has 6,600 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.