ServiceNow Sales Development Representative (SDR) reviews

4.0

75% would recommend to a friend

(78 total reviews)
avatar

Bill McDermott

88% approve of CEO

73% positive business outlook

Sales Development Representative (SDR) employees have rated ServiceNow with 4.0 out of 5 stars, based on 78 company reviews on Glassdoor. This indicates that most Sales Development Representative (SDR) professionals have a good working experience there. ServiceNow is rated in line with the average (within 1 standard deviation) by Sales Development Representative (SDR) professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

78 reviews
1.0
Apr 30, 2025

Avoid

Recommend
CEO approval
Business Outlook

Pros

Office amenities are very nice

Cons

- wage theft that took ten months to get approved to be paid and then had to threaten a lawyer. After ten months of dragging it out and saying they haven't sorted it yet, two hours later after threatening a lawsuit it was approved to be paid. - Sexual harassment. Shirtless pics, 2am phone calls from male colleagues, etc. - HR closed my tickets I raised to meet with me to discuss issues - workplace bullying - being not having the same resources and tools as my colleagues for 10 months and no effort from the manager to resolve it - poor communication and organisation

4.0
Apr 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Fun company culture, competitive salary, a lot of career advancement opportunities, strong inbound lead flow, attainable quotas and a strong level of investment from management in tools to help with job success.

Cons

Sometimes direction from global doesn't take into account market differences for individual geos that can lead to misalignment in priorities, org is scaling fast though so there is increasing investment in geo specific leadership initiatives.

Viewing 13 - 15 of 78 Reviews

Glassdoor has 6,676 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.