ServiceNow reviews

4.1

81% would recommend to a friend

(5,685 total reviews)
avatar

Bill McDermott

92% approve of CEO

78% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,685 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Jan 21, 2026

The place to be

Recommend
CEO approval
Business Outlook

Pros

I proactively tried to find a role at this company for a few years. It had the reputation as being THE place to work, because of it's interesting tech, vision and its work life balance (especially for a tech company). I've been here nearly two years and it's all true. Wouldn't want to work anywhere else.

Cons

There's a lot of change, you have to be okay with that.

3.0
Jan 21, 2026

Good company but a lot of work in AI teams

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice teammates but some managers are toxic

Cons

Bad work life balance overall

Viewing 232 - 234 of 5,685 Reviews

Glassdoor has 6,621 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.