ServiceNow reviews

4.1

81% would recommend to a friend

(5,685 total reviews)
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Bill McDermott

92% approve of CEO

78% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,685 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Jan 20, 2026

layoffs

Recommend
CEO approval
Business Outlook

Pros

worklife balance and good equity

Cons

horrible leadership and silent layoffs

5.0
Jan 20, 2026

SN Consultant

Recommend
CEO approval
Business Outlook

Pros

Great environment Supportive Team Competitive pay

Cons

Job is unnecessarily a hybrid position

Viewing 235 - 237 of 5,685 Reviews

Glassdoor has 6,621 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.