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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      81% would recommend to a friend

      (5,694 total reviews)
      avatar

      Bill McDermott

      92% approve of CEO

      77% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Culture & values

      4.2

      Compensation and benefits

      4.0

      Work/Life balance

      3.9

      Career opportunities

      3.8

      Senior management

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,694 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      1.0
      Apr 25, 2022

      They don't live up to their employee focus

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible work environment in terms of working remote

      Cons

      Leadership while at top level says they're all about the employees, once it gets down to people managers, they are not.

      2.0
      Jun 1, 2021

      Good company. Bad management at Hyderabad (Technical Support)

      Technical support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Company to work for (highly dependent on your manager, but company is awesome) Lots of goodies/benefits Good medical benefits with 0% co-pay. (Never heard this anywhere) Stock options average 8-10 % hike in a year. (Nothing great but good during pandemic.)

      Cons

      Very bad management at lower end, esp. at Tech support - Hyderabad. Managers expect you to work beyond your shift hours as a norm (like we are their personal slaves) If you work only for 8-9 hours diligently, do not expect a promotion any time soon. The whole lower level managers (who are now directors) need to be taught what work-life balance is and how to provide to the engineer who report to them. Good for people who are ready to be slaves for good amount of stocks/salary.

      Viewing 247 - 249 of 5,694 Reviews
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      Glassdoor has 6,630 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.