ServiceNow reviews

4.1

81% would recommend to a friend

(5,694 total reviews)
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Bill McDermott

92% approve of CEO

77% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,694 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Oct 29, 2020

Worst L&D Ever

Recommend
CEO approval
Business Outlook

Pros

-Good pay -WFH during pandemic -No layoffs

Cons

-The L&D team is disconnected from reality -The HR people hate SN's employees -The CHRO cares more about PR than people

1.0
Jan 7, 2020

Not great

Recommend
CEO approval
Business Outlook

Pros

Nice office, decent pay, flexible hours, and the company is growing.

Cons

Terrible management and horrible commercial central supervisor in the Waltham office. Zero leadership qualities. Lack of training and no mentoring. People who have been there for a couple years safeguard valuable knowledge to themselves and don't help others. Very clicky and unprofessional at times. You're treated as a number and not an actual person. Hard work doesn't always pay off.

Viewing 250 - 252 of 5,694 Reviews

Glassdoor has 6,630 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.