ServiceNow reviews

4.1

81% would recommend to a friend

(5,688 total reviews)
avatar

Bill McDermott

92% approve of CEO

78% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,688 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
4.0
Jan 11, 2026

Bumpy ride

Recommend
CEO approval
Business Outlook

Pros

- Great company benefits - Stunning Office - Good Product

Cons

- Lots of change happening with uncertanties

5.0
Jan 11, 2026

Culture

Recommend
CEO approval
Business Outlook

Pros

One of the best culture in the Tech Industry

Cons

None so far, hope it stays that way

4.0
Jan 11, 2026
Recommend
CEO approval
Business Outlook

Pros

It's a big company with good benefits and wlb

Cons

Big company politics plays a large role in day to day.

Viewing 259 - 261 of 5,688 Reviews

Glassdoor has 6,624 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.