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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      81% would recommend to a friend

      (5,694 total reviews)
      avatar

      Bill McDermott

      92% approve of CEO

      77% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Culture & values

      4.2

      Compensation and benefits

      4.0

      Work/Life balance

      3.9

      Career opportunities

      3.8

      Senior management

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,694 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      1.0
      Jul 15, 2025

      What happened???

      Senior director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits and competitive pay

      Cons

      Toxic environment, horrible management, culture of favorites

      1.0
      May 24, 2025

      Toxic culture

      Principal product manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      RSUs if you joined before 2021

      Cons

      Harassment and bullying by leadership has led to hostile work environments across teams and functions. The good ones are being pushed out or leave for much better pastures while the bad ones stay to continue the bullying. Ethics policies being violated in every corner. Why bother having policies when they are never enforced?

      1.0
      Jul 5, 2024

      Masculine Toxicity

      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      None for women actually, infact they will loose their confidence with the bro-culture and clearly biased work environment in ServiceNow. Lots of favouritism over actual talent and quite a judgemental peers.

      Cons

      The most TOXIC workplace for women ever !! Fishbowl internal company bowl has so many incidents listed with women, please don’t fall into the positive reviews trap here in glassdoor, all you strong girls out there. This place will make you doubt your own capabilities. No wonder there are merely few women in top leadership and senior technical roles

      Viewing 262 - 264 of 5,694 Reviews
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      Glassdoor has 6,630 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.