ServiceNow reviews

4.1

81% would recommend to a friend

(5,694 total reviews)
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Bill McDermott

92% approve of CEO

77% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,694 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
3.0
Feb 10, 2022

Great Financially, horrible psychologically

Recommend
CEO approval
Business Outlook

Pros

Comp was excellent. Technical people are excellent.

Cons

Yes, the comp was great. Hard to watch executives get cheered on for plagiarizing your work. Especially when those praising them are letting you know that they know it’s your work product. HR there only to protect executives so good luck reporting anything. Thanks for the money, so glad I don’t have to deal with all the fake people anymore.

1.0
Jan 31, 2022
Recommend
CEO approval
Business Outlook

Pros

its a Job better than being on employment.

Cons

Poor management, under staffed, unsafe environment.

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ServiceNow Response
4y
Hi, we are so sorry to read this. We believe however that you might have left your review on the wrong page! We are FX Innovation, an IT company based in Canada. Hoping you get the chance to get heard from your employer and best of luck!
3.0
Dec 21, 2021

Marketing versus Reality

Recommend
CEO approval
Business Outlook

Pros

The platform/technology is fantastic Employee benefits Growth projection

Cons

Middle management is self-serving What company leadership is more cheerleading and is out of touch with the true workers Very little career growth and inconsistency of promotions There is very little of the culture that fueled its growth Bureaucracy and politics dominate over getting work done and cooperation Showing up as your authentic self if you don’t challenge middle management

Viewing 265 - 267 of 5,694 Reviews

Glassdoor has 6,630 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.