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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      81% would recommend to a friend

      (5,694 total reviews)
      avatar

      Bill McDermott

      92% approve of CEO

      77% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Culture & values

      4.2

      Compensation and benefits

      4.0

      Work/Life balance

      3.9

      Career opportunities

      3.8

      Senior management

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,694 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      1.0
      Jan 3, 2026

      Not a good place anymore

      It engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Stocks, RSUs, ESPPs, free snacks

      Cons

      Toxic management and coworkers. Runs on favoritism Worst managers I’ve encountered Title inflation

      3.0
      Jan 3, 2026

      Lots of uncertainty

      Sr mle
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good wlb if in good team Good benifits hybrid wfh

      Cons

      Lots of uncertainty Frequent reorgs Toxic culture Stock dipped a lot over last year

      3.0
      Jan 2, 2026

      Once great but trending in the wrong direction

      Senior engagement manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, flexible PTO policy, decent benefits.

      Cons

      Performing significantly worse than competition within enterprise tech sector, revolving door of leadership from outdated tech companies, reduced compensation even for high performers compared to previous years, focused on acquisition of competition rather than innovation as what was done at SAP. The company is growing by inorganic measures and as a result are unable to retain talent which put them where they are today. Wall Street sees this and is moving its money elsewhere.

      Viewing 283 - 285 of 5,694 Reviews
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      Glassdoor has 6,630 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.