ServiceNow reviews

4.1

81% would recommend to a friend

(5,694 total reviews)
avatar

Bill McDermott

92% approve of CEO

77% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,694 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Dec 31, 2025

Fantastic Place to Work within Customer Success

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Awesome leadership from top to bottom.

Cons

Slow career progression. Not unique to servicenow however.

5.0
Dec 30, 2025

Great place to work

Recommend
CEO approval
Business Outlook

Pros

Excellent people, open culture, interesting work

Cons

Culture at risk of changing

Viewing 286 - 288 of 5,694 Reviews

Glassdoor has 6,630 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.