ServiceNow Software Engineer reviews

4.0

87% would recommend to a friend

(386 total reviews)
avatar

Bill McDermott

92% approve of CEO

77% positive business outlook

Software Engineer employees have rated ServiceNow with 4.0 out of 5 stars, based on 386 company reviews on Glassdoor. This indicates that most Software Engineer professionals have a good working experience there. ServiceNow is rated in line with the average (within 1 standard deviation) by Software Engineer professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

386 reviews
4.0
Jul 12, 2020
Recommend
CEO approval
Business Outlook

Pros

- The product we make is a market leader. - Company is growing.

Cons

-The 401k is a joke. Do not call yourself an "Enterprise Software Company" when even the smallest start-ups offer more appealing 401k matching. - We are one of the most expensive solutions compared to our competitors. We are approaching $5B in annual revenue. How about we use that and take care of our employees? Increase our medical and retirement benefits? It's a radical idea, I know... - It's hard to take time off. They say you have unlimited, but you will be lucky if you get any. The reason they have unlimited is so they do not have to payoff your unused PTO when you decide to leave or when they fire you.

3.0
Jun 17, 2020
Recommend
CEO approval
Business Outlook

Pros

- The stock keeps going up - Decent job security during covid-19 crisis

Cons

- The core platform is antiquated and the work is boring - There is still a startup type atmosphere when it comes to work/life balance. Long hours with little recognition is typical for many and this has gotten worse recently as the company has gone 100% remote - Engineering teams are extremely political, lots of infighting and very little development going on - Awkward "woke" culture emanating from a power hungry HR department - Busy work is rewarded more than innovation; and it seems meritocracy has largely taken a back seat due to the points listed above

Viewing 364 - 366 of 386 Reviews

Glassdoor has 6,678 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.