ServiceTitan reviews

3.4

49% would recommend to a friend

(837 total reviews)
avatar

Ara Mahdessian

70% approve of CEO

56% positive business outlook

ServiceTitan has an employee rating of 3.4 out of 5 stars, based on 837 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

837 reviews
5.0
Nov 13, 2018
Recommend
CEO approval
Business Outlook

Pros

I literally don't even know where to start; this is one of the best companies I have ever worked for. Even when I'm incredibly busy, I love what I do and the people I work with. I never feel micromanaged, and it's indescribable to feel like you are a part of something genuinely good.

Cons

We're going through the same challenges that every fast-growing start up goes through- cleaning up the messes to make things more efficient, implementing infrastructure, and learning as we go. While some people can get upset with this process, I personally don't see these as cons. I see them as exciting challenges that I get hands-on experience with helping to solve. I guess the only real con is that sometimes we get a bit spoiled and there is a little entitlement that will pop up here and there you gotta remember to keep in check...nothing major. Just things like complaining about which free lunch is being offered, instead of realizing how amazing it is that WE GET FREE LUNCH. So I guess the only con is we are so used to how good it is that sometimes we forget how good it is. :)

5.0
Nov 13, 2018
Recommend
CEO approval
Business Outlook

Pros

Unlike the companies I have worked for in the past ServiceTitan is full of very motivated people. The rapid growth is both exciting and challenging.

Cons

With the rapid growth, things can change very quickly. I would say this isn't a good fit for folks that like the same routine.

5.0
Nov 12, 2018

The Best and the Brightest

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Working with people who are at the top of their game - Continued focus on employee experience and wellness - Competitive salary, room for growth for those who go after it - Fast-paced, high-growth

Cons

- Fast pace makes it challenging to get comfortable (this is a pro for some, and a con for others) - Not enough women in leadership positions (hopefully this gets resolved soon) - Lack of process documentation is challenging - it is not uncommon to find out about a new process through the grapevine without having been officially announced to your team

Viewing 523 - 525 of 837 Reviews

Glassdoor has 854 ServiceTitan reviews submitted anonymously by ServiceTitan employees. Read employee reviews and ratings on Glassdoor to decide if ServiceTitan is right for you.