ServiceTitan reviews

The training is tough but rewarding. Expect to be trained and quizzed. The bar is set high but if you achieve it, the sky is the limit

They don't trust you at all. If you walk away from your desk for more than 5 minutes, you are to report this immediately or they'll suspect you're not doing your job. They've got monitoring software on all computers, so they're logging key strokes, watching your screen, everything. I understand the necessity of security, but the monitoring of your screen all day is 100% weird and invasive on your job. There's no need for that unless you are constantly in suspicion of your employees. They are trying to catch you doing something "bad", which could be not moving your mouse for 15 minutes (Hi I need bathroom breaks). I have worked for a few companies that require high security, and 0% of them have been monitoring my every move. You're just treated like a kindergartner in their first Zoom class. If you don't look 100% engaged at all times, they'll call you out (even if you ARE paying attention!). I do my job honestly and work hard, but the invasion of privacy and lack of any faith in employees has me looking around.