ServiceTitan reviews

3.4

50% would recommend to a friend

(833 total reviews)
avatar

Ara Mahdessian

70% approve of CEO

58% positive business outlook

ServiceTitan has an employee rating of 3.4 out of 5 stars, based on 833 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

833 reviews
2.0
Jun 28, 2020
Recommend
CEO approval
Business Outlook

Pros

Competitive salary, unlimited PTO, health benefits

Cons

This company has a recurring problem advocating for and retaining people of color. In my time there, a handful of employees of color were recruited, only to be pushed out later when colleagues were done pretending they were comfortable with their presence. Prepare for gaslighting when you ask to be seen and heard, when you stand up for right and wrong. There is a culture of fear, people are afraid to speak up. As for the "Great Place to Work" awards, find other folks who look like you, who no longer work here and have been successful in many other work environments. Ask for their input. Proceed with caution.

5.0
Jun 17, 2020
Recommend
CEO approval
Business Outlook

Pros

great company to work for

Cons

typical growth pains expected like any other company

4.0
Jun 11, 2020
Recommend
CEO approval
Business Outlook

Pros

Fast-paced, mission-driven rocket ship creating products customers need Co-founders are genuinely care about the problem they are out to solve Company is clear leader in the space, and growing fast

Cons

Some in leadership have not "grown up" as the company has grown around them, in particular in New Markets and Growth -- causing unnecessary stress and potential churn of talented employees. Also sets bad example cross-functionally.

Viewing 694 - 696 of 833 Reviews

Glassdoor has 850 ServiceTitan reviews submitted anonymously by ServiceTitan employees. Read employee reviews and ratings on Glassdoor to decide if ServiceTitan is right for you.