Great if you're in Sales/Product, not so much for everyone else
Pros
Great benefits, lots of great individuals, already a market leader that still has huge potential, good place to work if you're in a Sales or Product role, flexible with internal transfers
Cons
Very chaotic environment, extremely siloed, internal communication and cross-functional alignment is poor, the downside of being flexible about internal transfers is that there is A LOT of internal poaching. Can lead new hires to treat their role like auditing a college course, "I'll do this for a year and then I'm free to jump around" I would not recommend this as a place to work if you are a Customer Success/Experience professional. Senior leadership for those departments has turned over every 18-ish months for the last 5 years. There is no clear and consistent strategy outside of buzzwords and most of the CS departments are consistently under-resourced and under-supported given the promises made to customers during the sales cycles.
