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      ServiceTitan

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      ServiceTitan reviews

      3.4

      50% would recommend to a friend

      (831 total reviews)
      avatar

      Ara Mahdessian

      70% approve of CEO

      58% positive business outlook

      Ratings by category

      4.0

      Compensation and benefits

      3.9

      Diversity & inclusion

      3.3

      Work/Life balance

      3.2

      Culture & values

      3.1

      Career opportunities

      2.9

      Senior management

      ServiceTitan has an employee rating of 3.4 out of 5 stars, based on 831 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      831 reviews
      5.0
      Nov 14, 2018

      Project Manager

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      This company has so many brilliant, creative people who are willing and ready to impart their knowledge, not only of the software, but also of any ancillary skills that may help you do your job more efficiently. Management is in the trenches with you if you so much as ask, and they are incredibly supportive and fair. I wouldn't trade this work environment for anything.

      Cons

      The learning curve is high, which can be disheartening, but as long as you rely on the advice and help from others, you can survive the first few months feeling like you have a grasp.

      5.0
      Nov 13, 2018

      Exciting Times

      Automation engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Everyone is super friendly and feels like your second home. Big focus on transparency and having an open door policy. Very moving stories from the founders about the history and vision for the company. Excellent training program which brings new hires up to speed quickly about the product and a plethora of learning materials.

      Cons

      Have not noticed any yet!

      4.0
      Nov 13, 2018

      Amazing Place to Work & Impeccable Teammates!

      Training specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Full healthcare benefits -Free catered lunch (daily) -Plenty of snacks and drinks -Mostly open-concept floor plan -Sit-stand desks -Building has lots of windows for natural light and is located in a great area, easy to walk to buy food or to grocery stores, etc. -Flexible working hours -Flexible time offThere is a fun, but results-driven culture -Peer-to-peer rewards points system is in place in which Titans can award points to colleagues that can be converted into dollars towards various -There are so many different, intelligent people that we work with. Diversity and talent are celebrated here -Non-intimidating leadership -Plenty of room for company, team, and individual growth

      Cons

      -Company is growing at a rapid rate. This makes for organizational changes, lack of processes, and a constant stream of new information. You will be pushed to learn at a fast pace and learn as you go. It's important to decide whether that is exciting for you. -We do shift desks often as a result of the company growth. There is an opportunity to acquire more space to accommodate for all of the Titans. -No matching 401k

      Viewing 736 - 738 of 831 Reviews
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      ReviewsServiceTitan reviews

      Glassdoor has 848 ServiceTitan reviews submitted anonymously by ServiceTitan employees. Read employee reviews and ratings on Glassdoor to decide if ServiceTitan is right for you.