ServiceTitan reviews

3.4

50% would recommend to a friend

(831 total reviews)
avatar

Ara Mahdessian

70% approve of CEO

58% positive business outlook

ServiceTitan has an employee rating of 3.4 out of 5 stars, based on 831 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

831 reviews
5.0
Nov 13, 2018
Recommend
CEO approval
Business Outlook

Pros

I literally don't even know where to start; this is one of the best companies I have ever worked for. Even when I'm incredibly busy, I love what I do and the people I work with. I never feel micromanaged, and it's indescribable to feel like you are a part of something genuinely good.

Cons

We're going through the same challenges that every fast-growing start up goes through- cleaning up the messes to make things more efficient, implementing infrastructure, and learning as we go. While some people can get upset with this process, I personally don't see these as cons. I see them as exciting challenges that I get hands-on experience with helping to solve. I guess the only real con is that sometimes we get a bit spoiled and there is a little entitlement that will pop up here and there you gotta remember to keep in check...nothing major. Just things like complaining about which free lunch is being offered, instead of realizing how amazing it is that WE GET FREE LUNCH. So I guess the only con is we are so used to how good it is that sometimes we forget how good it is. :)

5.0
Nov 13, 2018
Recommend
CEO approval
Business Outlook

Pros

Unlike the companies I have worked for in the past ServiceTitan is full of very motivated people. The rapid growth is both exciting and challenging.

Cons

With the rapid growth, things can change very quickly. I would say this isn't a good fit for folks that like the same routine.

5.0
Nov 12, 2018
Recommend
CEO approval
Business Outlook

Pros

Explosive growth keeps me busy with engaging work day after day. There are huge areas of opportunity for growth within this company and for this company! I've been working here for 2 years and have received 2 promotions thus far with growing responsibility at each turn. Time flies when you're having fun and I consistently have a great time working here.

Cons

The explosive growth can be extremely demanding on each individual. While our people ops team works to recruit and hire more talent, it leaves us doing multiple people's work in order to keep things moving. Work/Life balance can be difficult to manage but doesn't feel so severe since the work is enjoyable :)

Viewing 739 - 741 of 831 Reviews

Glassdoor has 848 ServiceTitan reviews submitted anonymously by ServiceTitan employees. Read employee reviews and ratings on Glassdoor to decide if ServiceTitan is right for you.