ServiceTitan reviews

3.4

50% would recommend to a friend

(831 total reviews)
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Ara Mahdessian

70% approve of CEO

58% positive business outlook

ServiceTitan has an employee rating of 3.4 out of 5 stars, based on 831 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

831 reviews
5.0
Nov 12, 2018
Recommend
CEO approval
Business Outlook

Pros

Leadership holds an amazing vision, along with the means to execute it! This is the best home services software. Period. If it were another software company, I'd be there instead.

Cons

With quick growth sometimes comes rapid operational changes. You have to stay on your toes here.

2.0
Nov 12, 2018

The company grows dramatically but your career growth may be stunted

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people at ServiceTitan are what made it great for me. There are nice perks like company paid benefits and catered lunched.

Cons

Unfortunately individual growth didn't happen much here. Not only for myself but for the majority of people in the department I worked in. There is most definitely a "boys club" feel here and even more so in the sales department. ServiceTitan is an incredible product but the way things are run isn't as incredible. When I was hired a big selling point was the growth opportunity and the ability to dip your toes in other departments and find the right career path if necessary. Unfortunately, this didn't come to fruition at all.

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ServiceTitan Response
7y
Thank you for your feedback! Employee growth and development are important to us, as we know we cannot achieve our goals without the best team in place. Career pathing is a priority for our team, as we understand that clarity into growth and opportunities is important for employees as we continue to grow. We want every employee to be confident and know that their growth is based on the merit of their work and skills only. Diversity in our team has always been important to us, and we will continue to do whatever possible to ensure that there is representation across our growing organization!
5.0
Nov 2, 2018
Recommend
CEO approval
Business Outlook

Pros

- Competitive pay - Outstanding benefits - Equity opportunities - Free daily lunches - Great culture - Social events, ping pong, videos games - Great product with elite level success and solid future outlook -No BS or politics

Cons

- Things move a bit slower than what I'm used to ( ST is much bigger than my former employers)

Viewing 745 - 747 of 831 Reviews

Glassdoor has 848 ServiceTitan reviews submitted anonymously by ServiceTitan employees. Read employee reviews and ratings on Glassdoor to decide if ServiceTitan is right for you.