ServiceTitan reviews

1. Management is incompetent: people would rather save their ego than do what is right 2. It is like high school: a lot of departments are immature and entitled and think they know everything 3. No work-life balance: they expect you to slave away 24/7 4. The way they describe culture is a facade: It is cut throat... And people are rude, passive aggressive or fake (sometimes all 3) 5. They think material things like snacks and bean bag chairs make up for how miserable your job can be: doesn't matter what team you're part of... they say they are trying to achieve the extraordinary, but they do it at the expense of their employees 6. People are not afraid to throw you under the bus: one minute, you're friends then all of a sudden someone calls you out and makes you look bad in a meeting 7. It's all about the boys club: If you're chummy with "the crew" in the executive team or senior management, you can do no wrong... super disappointing 8. You will likely start smoking cigarettes: It makes you wonder why so many people need coping mechanisms at this place (See items 1 to 7) 9. People come to work hungover or high, management included: ENOUGH SAID 10. They think they are the best company under the sun, but they're not: My advice is... find a place that will actually respect you and won't insult your intelligence

- Maternity leave is lacking significantly (6 weeks - is that even legal in CA?) - Located in the he|| on earth that is known as Glendale - Culture is heavily gleaned from other companies. Their tag lines/values were almost exact replicas of other companies I have worked for. I heard "Congrats on getting in here - it's more difficult to get in here than Harvard!" multiple times throughout my tenure. I was literally given an offer same day as my onsite...I don't know how true that is. In retrospect, I should have seen the red flag in getting an offer immediately. - People were seriously clique-y. I made friends with people on another team more readily than my own - they were really cool, funny, intelligent individuals. I actually Slacked/IMed a colleague who was on the phone to see if I could shadow a call when he had a chance. He never responded. Not after the call - not ever. He sat directly in front of me. I tried to approach him in person and he blew me off. I left the company without getting a response. I get that there is a lot of turnover and maybe you're trying to keep the tribal knowledge to yourself, but your work/life balance is never going to get better until you help the n00bs on your team get up to speed. I talked to a couple others from my new hire class and they experienced the same "clique-y" vibe, so I am afraid it is company-wide and not department specific. - I worked there for less than a month and 2 people quit without another job. It is that bad. - I've worked for a lot of start ups, but the level of douche-baggery is excruciatingly palpable. Hackey-sacking while on the phone with clients, zipping around the office on a skateboard, talking exorbitantly loud so everyone can hear and knows that you're working, and getting emails from the owners about rallying people to play a pickup basketball game at like 4/4:30PM (most people were hardworkers and would stay until after 6/7PM) happened constantly. How is someone supposed to work with all the noise and distractions? The phone booths were consistently taken and working remotely was only allowed once a week. - I was told that travel would be roughly 30%-50% of my job during a certain time of year throughout the hiring process. Upon arrival, I was told by multiple people in the department and outside of it that all this role does is travel. A colleague was doing a whole "beautiful mind" thing on the white boards on the walls and wrote out his travel schedule. He had travel booked almost every week from April through July. I was told 30%-50% travel from September-March. I ran for the hills. - If you are an experienced person, stay away. This place is crawling with college graduates that will work around the clock for little pay. I was told by a colleague that they were studying the product and the academy videos well into the night and answering client inquiries at 3AM. Sorry, I definitely want a life outside of work.