ServiceTitan reviews

3.4

49% would recommend to a friend

(829 total reviews)
avatar

Ara Mahdessian

69% approve of CEO

58% positive business outlook

ServiceTitan has an employee rating of 3.4 out of 5 stars, based on 829 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

829 reviews
5.0
Jul 16, 2016

You'll WANT to achieve the extraordinary.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Simply put, there hasn't been a day where I dreaded going to work. ServiceTitan is everything you've wanted in a company and more. Why? 1. You will learn to love your team like your family. 2. You will be led by the most dedicated and hardworking management. 3. There's tons of room for growth 4. There's great work-life balance. A lot of people going out of college want to get the absolute best positions at corporate companies, and working at ServiceTitan will make you that those 4 things listed above ^ are equally important and undoubtedly integral to getting your dream job.

Cons

Company culture is constantly changing. The culture has shifted in the past couple months that I've been there. It's just a matter of going with the flow!

5.0
Jul 5, 2016

Unique culture!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Awesome work culture with smart and passionate people who care about the work they do!

Cons

There will always be changes as a startup grows so fast

5.0
May 28, 2016

The real deal...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

ServiceTitan is really making a name for itself despite the lack of quality b2b SaaS companies in Los Angeles. They've managed to build a great product and an amazing team. Ara is an extremely driven CEO who is dead set on making ServiceTitan the #1 platform for home services companies. They are very thorough in their hiring processes so the company is filled with sharp people. They scaled the customer experience team and are now growing the sales team to help fuel company growth. The usual start-up perks are provided: stock options, cool office, snacks, catered lunches, macbooks, ping pong, happy hours, etc.

Cons

The company is growing pretty quickly so there will be the typical growing pains around getting departments on the same page and keeping up with new processes but nothing out of the ordinary. Also, the company has very aggressive goals so be prepared to put in some work.

Viewing 805 - 807 of 829 Reviews

Glassdoor has 846 ServiceTitan reviews submitted anonymously by ServiceTitan employees. Read employee reviews and ratings on Glassdoor to decide if ServiceTitan is right for you.