ServiceTitan reviews

I don't usually write reviews but please do not work here if you are looking for an SDR position. I was actually given advice from a former employee to not work here and I completely see what they were talking about. Now I want to pass on that advice over to whoever is considering being employed as an SDR here. They have you train for a month but you only get one week of hands on experience. This is important because they have a pitch certification you have to pass and have only 3 tries to make it. If you don't pass by the 3rd time, they will terminate your position. I unfortunately did not pass and was terminated the very same day. This is not due to my lack of preparation or incompetence but simply because we were not given enough time to practice the script, not to mention it's an overload of information. Your manager criticizes your performance on the certification but barely gives you any feedback. It's almost as if they want you to be perfect on day 1 and do not care about learning as you go. I've also been told by experienced teammates that the turnover rate is very high and they see people come and go in under 3 months. I didn't get the chance to get ramped or given quotas, but from what I saw on the charts, it's almost impossible to reach. Please reconsider. You are nothing more than a number here.