Does ServiceTitan pay their employees well?

According to anonymously submitted Glassdoor reviews, ServiceTitan employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at ServiceTitan. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at ServiceTitan?

50% of ServiceTitan employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ServiceTitan 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at ServiceTitan?

Sales Development Representative (SDR) (112) , Customer Success Manager (30) , Customer Support Advocate (23) , Senior Software Engineer (23) , Sales Development Representative (17) , Sales (16) , Account Executive (14) , Manager (13) , Training Specialist (13) , Live Services Agent (10) , Software Engineer (10) , Customer Success Manager (CSM) (9) , Project Manager (8) , SMB Implementation Manager (7) , Customer Service Representative (6)

What are the pros of working at ServiceTitan according to real employee reviews?

"Great benefits and starting base" ((in 127 reviews)); "Great people and love the work that I do" ((in 70 reviews)); "The culture is great and diverse." ((in 58 reviews)); "Pay is good." ((in 47 reviews)); "My specific team was great and very helpful, always there to answer questions." ((in 29 reviews))

What are the cons of working at ServiceTitan according to real employee reviews?

"If I really need to nitpick I would say sometimes the managers need to align on expectations." ((in 35 reviews)); "NO work life balance" ((in 22 reviews)); "These are just 2 examples of favoritism and nepotism running rapid; it happens often and on every team." ((in 16 reviews)); "Told me I’d get 3 months of training and I literally got 2 weeks." ((in 14 reviews)); "Cutthroat upper management who’s immediate reflexes are to lay off employees once they absorb new teams" ((in 14 reviews))

What are employees saying about ServiceTitan layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ServiceTitan layoffs and their outlook for job security at ServiceTitan in 2026.

Skip to content Skip to footer

Notifications

ServiceTitan

ServiceTitan reviews

3.4

50% would recommend to a friend

(837 total reviews)

Ara Mahdessian

70% approve of CEO

57% positive business outlook

Ratings by category

4.0

Compensation and benefits

3.9

Diversity & inclusion

3.3

Culture & values

3.3

Work/Life balance

3.2

Career opportunities

2.9

Senior management

ServiceTitan has an employee rating of 3.4 out of 5 stars, based on 837 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

837 reviews

1.0

Feb 28, 2024

Can easily dismiss

It support technician

Recommend

CEO approval

Business Outlook

Pros

Good team spirit and team work

Cons

Dismissal without any valid reason can happen if they think its important even though there might be enough workload

1.0

Feb 27, 2024

Garbage Company. Stay away

Sales development representative (sdr)

Recommend

CEO approval

Business Outlook

Pros

Decent Salary and benefits. I was in the last cohort to get hired that also received a $500 stipend for office supplies, however they no longer provide that.

Cons

Garbage company. SDR’s are constantly being hired because of the high churn rate. Leads are horrible and you’re not allowed to prospect your own leads, half of them are fake, doesn’t qualify under the stringent ICP requirements, or have been contacted so many times that they just curse you out when you call. Management is clueless and the constant glazing they do with upper management during org wide meetings is sad and hilarious. Just stay away.

4.0

Feb 27, 2024

Promotes Growth, Inclusive, Competitive Pay

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

- Competitive Pay - WLB (unlimited PTO, recharge days) - The amount work you need to deliver takes your expectations as one of the factors - Inclusive environment

Cons

- Project Deadlines can be tight

Viewing 292 - 294 of 837 Reviews

Top companies for "Compensation and Benefits" near you

Adobe

4.1★Compensation & Benefits

Siemens Digital Industries Software

3.8★Compensation & Benefits

Lightspeed

3.6★Compensation & Benefits

Krisp

4.8★Compensation & Benefits

Jobs at ServiceTitan

Principal Executive Recruiter

Customer Success Manager

Customer Success Manager

Lead Salesforce Developer

ProProduct Sales Development Representative