Does SupportYourApp pay their employees well?

According to anonymously submitted Glassdoor reviews, SupportYourApp employees rate their compensation and benefits as 4.5 out of 5. Find out more about salaries and benefits at SupportYourApp. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at SupportYourApp?

89% of SupportYourApp employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SupportYourApp 4.6 out of 5 for work life balance, 4.6 for culture and values and 4.5 for career opportunities.

What are the top reviewed jobs at SupportYourApp?

Customer Service Representative (518) , Customer Support Representative (59) , Customer Support Consultant (21) , Support Consultant (20) , Customer Support (19) , Customer Service (18) , Customer Support Agent (17) , Customer Support Specialist (16) , Service Delivery Manager (16) , Consultant (13) , Manager (11) , Customer Service Agent (10) , Technical Support Engineer (10) , Team Lead (8) , Customer Service Representative (CSR) (7)

What are the pros of working at SupportYourApp according to real employee reviews?

"Good people in the company." ((in 106 reviews)); "Excellent and friendly team." ((in 80 reviews)); "Great management and processes" ((in 45 reviews)); "Everyone here is friendly and supportive." ((in 30 reviews)); "There is always someone to talk to in the office and the manager is always in touch." ((in 27 reviews))

What are the cons of working at SupportYourApp according to real employee reviews?

"Salary is low and they get a lot of money from each project." ((in 32 reviews)); "NO Any benefits" ((in 9 reviews)); "No insurance" ((in 6 reviews)); "no health insurance" ((in 4 reviews)); "The team leaders are terrible—lacking even basic knowledge of organizational behavior—and there is clear racism within the workplace." ((in 3 reviews))

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SupportYourApp

SupportYourApp reviews

4.5

89% would recommend to a friend

(871 total reviews)

Daria Leshchenko

92% approve of CEO

90% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.6

Culture & values

4.6

Work/Life balance

4.5

Senior management

4.5

Compensation and benefits

4.5

Career opportunities

SupportYourApp has an employee rating of 4.5 out of 5 stars, based on 871 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SupportYourApp employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

871 reviews

5.0

Jul 25, 2023

Positive experience

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

I have had the pleasure of working at this company for the past six months, and I must say, it has been a truly positive experience. The training I received for my project was thorough and well-structured, despite the abundance of information. I consider myself fortunate to have had an exceptional trainer who guided me through the process. While the workload is generally manageable, there are occasional peak periods that require extra effort. However, this is not uncommon in support roles, and the company handles these situations effectively. Having previous experience in support, I was pleasantly surprised by the company's commitment to maintaining a positive and supportive work environment, as well as their high standards.

Cons

While the workload is generally manageable, there are occasional peak periods that require extra effort.

5.0

Jun 13, 2023

A good place

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

I would highly recommend this company to anyone looking for a workplace that values integrity, professionalism, and ethical business practices. The management team was exceptiona. I feel fortunate to have had the opportunity to work for such a fantastic organization.

Cons

I love this company and everything can be solved here

5.0

Jan 25, 2023

Review

Customer success

Recommend

CEO approval

Business Outlook

Pros

I love my team, my project, the people I communicate with every day! I recently graduated and finally landed this job. Great pay, more than I could imagine on getting

Cons

It was stressed about interviews, but everything went smoothly

SupportYourApp Response

Thank you for your feedback and for your SUPport! Your SupportYourApp team :)

Viewing 112 - 114 of 871 Reviews

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Jobs at SupportYourApp

(Fluent German & English) Customer Support Consultant (remote)

Wien

View job