Does Swarovski pay their employees well?

According to anonymously submitted Glassdoor reviews, Swarovski employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Swarovski. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Swarovski?

55% of Swarovski employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Swarovski 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Swarovski?

Sales Associate (290) , Sales Consultant (186) , Store Manager (107) , Brand Ambassador (75) , Retail Sales Associate (66) , Assistant Manager (65) , Sales Assistant (63) , Manager (35) , Retail Sales Consultant (34) , Senior Sales Consultant (32) , Sales (30) , Assistant Store Manager (25) , Conseiller De Vente (22) , Vendedor (21) , Sales Representative (20)

What are the pros of working at Swarovski according to real employee reviews?

"The team is great and has each others back." ((in 98 reviews)); "Great people to be working with and sales are pretty easy to make." ((in 90 reviews)); "Their benefits are great!" ((in 80 reviews)); "There is a good training and on" ((in 58 reviews)); "Nice colleagues thats it nothing else" ((in 58 reviews))

What are the cons of working at Swarovski according to real employee reviews?

"Bad management and team in that store only" ((in 110 reviews)); "low pay and forced to do things not in your pay grade" ((in 97 reviews)); "Horrible managers who practice nepotism to promote their friends instead of people who deserve it at Robson location in Vancouver." ((in 68 reviews)); "poor upper management and pressured to bombard clients" ((in 55 reviews)); "Low salary and a lot of work" ((in 52 reviews))

What are employees saying about Swarovski layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Swarovski layoffs and their outlook for job security at Swarovski in 2026.

Swarovski reviews

3.4

55% would recommend to a friend

(1,941 total reviews)

Alexis Nasard

68% approve of CEO

50% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.4

Culture & values

3.3

Work/Life balance

3.2

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,941 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Mar 18, 2019

Grow and be creative without communication

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Company allows for growth and creativity. Atmosphere is very fun.

Cons

Corporate and management isn’t the best. They lack communication

Swarovski Response

7y

Thank you for your review. We are glad to hear that our workplace is a fun and creative environment, where our employees can learn and grow. We pride ourselves on developing our employees and promoting from within. We also want to thank you for your feedback about our lack of communication, we are working hard to improve communication, including upgrading our technology to better communicate with our teams across all divisions. We also have an open-door policy and you should feel free to reach out to your manager or a member of HR at any time. Once again, we want to thank you for your review and wish you much success in your continued growth at Swarovski.

5.0

Feb 4, 2019

Be prepared to hustle

Brand ambassador

Recommend

CEO approval

Business Outlook

Pros

The company has a great store environment. The products are high quality and customers will buy easily.

Cons

The compensation isn’t the greatest

Swarovski Response

7y

Thank you for your review. We are glad to hear that you had a great work environment, we strive to be an inclusive workplace where our employees shine as much as our product. We also want to thank you for your feedback on compensation, feedback like yours is important to us and we have listened and reevaluated our compensation and retail bonus program to be more competitive. Once again, we want to thank you for your review and we look forward to welcoming you into in our stores again as a customer.

3.0

Dec 24, 2018

Brand Ambassador

Brand ambassador

Recommend

CEO approval

Business Outlook

Pros

Nice team and senior sales relationships. Opportunities to attend training sessions for e.g. watch repairs, product knowledge. Interesting job building relationships with customers and potential to make big sales. Potential to move up to senior sales but no other progression likely.

Cons

Management poor, very strict on uniform and appearances. If store is quiet there is not much useful to do, could definitely get boring polishing the displays over and over again.

Viewing 298 - 300 of 1,941 Reviews

Jobs at Swarovski

LEHRE METALLTECHNIK (Maschinenbautechnik)

Wattens

View job

LEHRE PROZESSTECHNIK (mit Elementen aus Mechatronik, Metall- und Elektrotechnik)

Wattens

View job

LEHRE ELEKTROTECHNIK (Automatisierungs- und Prozessleittechnik)

Wattens

View job

Swarovski

Swarovski reviews

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Grow and be creative without communication

Be prepared to hustle

Brand Ambassador

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