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      Swarovski

      Is this your company?

      Swarovski reviews

      3.4

      55% would recommend to a friend

      (1,937 total reviews)
      avatar

      Alexis Nasard

      67% approve of CEO

      49% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.4

      Culture & values

      3.3

      Work/Life balance

      3.3

      Compensation and benefits

      3.0

      Career opportunities

      2.9

      Senior management

      Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,937 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      2.0
      Mar 6, 2022

      Swarovski will never get it together

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      People I worked with were great

      Cons

      Swarovski thinks too highly of themselves. They are ruining relationships with long term customers and ruining their name in the industry. HQ is always trying to fix their problems but all they ever do is create more problems. You will be expected to work long hours, with outrageous goals and minimal pay. They will promise promotions but it takes years. The employees left are hanging by a thread but HQ doesn’t care. HR doesn’t care they are also almost out the door…they have no real say in the business. All the good people left, the others were let go and all they have now are the people who get paid less or have a paid cap and have no where else to go.

      avatar
      Swarovski Response
      4y
      Thank you for your review. We want to ensure you that your concerns will be shared with upper management, as this kind of feedback is crucial to the improvement of our company. Equally important to us, is to make each individual employee, from our stores to our corporate offices, feel that they are valued, heard and listened to. And that they belong. We’re sorry you did not experience that. As always, we wish you all the best in your career and private life.
      1.0
      Jan 5, 2022

      Don't even think about working there

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people are great, good discount. This is an inclusive company that works on being diverse

      Cons

      This company is constantly re-organizing itself which means you will end up doing 5 peoples jobs for minimum pay. Expect to get more work added with every re-organization. There is zero advancement opportunities in this company, just additional work for no additional pay. Also beware the job postings: they are usually for temp positions, not permanent.

      avatar
      Swarovski Response
      4y
      Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better. Here at Swarovski, we believe in fostering a culture of openness and willingness to fix any problem presented to us for the improvement of our company, employees and customers. As for your concerns, we want to ensure you your review will be shared with upper management, as this kind of feedback is crucial to the improvement of the company. We wish you all the best both professionally and personally.
      2.0
      May 7, 2021

      The company is doomed to fail, unless the Management Board is fired

      Senior manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      + really nice, open and international colleagues on lower levels (the higher you look, the uglier it gets) + you learn how NOT to do things

      Cons

      -Management board zero visionary, strategic or capable of talking to each other -No clarity for employees; usually because the management board fails to follow its own guidance and strategic direction -Politics, lack of transparency, ambiguity, dishonesty ... you name it -People are fired, hired and promoted completely randomly, but definitely not for their skills or talent, rather "back-stabbing" skills -HR comments on open door policy are not true; if one dares to complain, it will never remain anonymous and I have never experienced or heard of any HR interaction that was useful - Same applies to mental health issues - there are so many burnout cases, no one cares. Once Covid is over and job market picks up, this place will be empty

      avatar
      Swarovski Response
      5y
      Thank you for your review. We want to ensure you that your concerns will be shared with upper management, as this kind of feedback is crucial to the improvement of our company. Equally important to us, is to make each individual employee, from our stores to our corporate offices, feel that they are valued, heard and listened to. And that they belong. We’re sorry you did not experience that. As always, we wish you all the best in your career and private life.
      Viewing 88 - 90 of 1,937 Reviews
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      ReviewsSwarovski reviews

      Glassdoor has 2,669 Swarovski reviews submitted anonymously by Swarovski employees. Read employee reviews and ratings on Glassdoor to decide if Swarovski is right for you.