Swarovski reviews

3.4

55% would recommend to a friend

(1,937 total reviews)
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Alexis Nasard

67% approve of CEO

49% positive business outlook

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,937 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

2K reviews
2.0
Aug 14, 2019
Recommend
CEO approval
Business Outlook

Pros

Good staff discount, nice office, interesting international projects

Cons

people are pulled into HR for meetings and never seen again without warning or explanation, everyone works in fear/to the whims of one person

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Swarovski Response
6y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee feedback, both positive and negative. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued. We have read your review and we are sorry that it seems you did not feel that our people were valued. At Swarovski we have an open-door policy and encourage our employees to reach out to a member of upper management or HR to make sure their concerns and ideas for the betterment of the company are addressed and handled strategically and effectively in a timely matter, as only with constructive feedback from our current and former employees as well as our customers can we improve and remain relevant in today’s everchanging world. Please be assured your review will be shared with Global HR and Upper management. Once again, we want to thank you for taking the time to leave a review and wish you much success in your career future endeavors.
2.0
Apr 24, 2019

Not worth it

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Family run business with a lot of money, so they get involved in everything they want to. Some really inspiring people to work with. Good benefits such as 25 days holidays, early Fridays, Perkbox, staff discount and bonus based on performance.

Cons

Really desorganised with no structure and strong HR management. Because is a family run business they can do what they want and don’t really care about you

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Swarovski Response
7y
First of all, our team at Swarovski would like to thank you for taking the time to leave a review. We’re so glad to hear that you enjoyed the familial culture we cultivate. In addition, it’s great to hear you worked alongside some “really inspiring” individuals. We strive to be an inclusive workplace that offers good benefits, generous staff discounts and recognition for our employees, so they can shine as much as our product. However, we are disappointed to hear about your concerns with structure and that you felt that Swarovski, does not “really care” about their employees. Fostering a culture of connectedness and support is something we strive for at Swarovski, regardless of an employee’s title. Please note at Swarovski we have open-door policy; this policy allows employees to share their concerns with a member of our HR team or Management. Only when an employee shares their concerns can we address them. Feedback from current and former employees Positive and/or Negative is one of the most valuable tools we have, to help guide us in creating a positive and productive work environment.
3.0
Apr 23, 2019

Be prepared to drink the kool aid

Recommend
CEO approval
Business Outlook

Pros

Health Insurance / benefits (only for full time/salary positions) Employee Discount Upper management leaves you alone for the most part and tends to ignore you especially if your store is red and blue.

Cons

Pay! Swarovski expects all employees to put in 110% effort but only wants to pay the bare minimum. For example my part timers who have been with me for years make 12.30 and any potential new hires I get I have to offer 14.00. How is that fair to the loyal employees??? Company re-evaluated our bonus structure and tried to make it sound like our part timers will make $$$ however if part timer A works 10hrs a week and makes amazing sales and part timer B works 10 hours a week and makes mediocre sales they make the same exact bonus. New Bonus structure also eliminated quarterly bonuses for team members which based on the pay rates a lot of part timers depend on to make ends meet.

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Swarovski Response
7y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued. We are glad that you list the employee discount as a positive benefit, as this along with our retail employee allotment are two of the most revered benefits. We are also proud to be able to offer a full benefits package to all our Full-Time employees and a modified benefit package to our PT employees, including the ability to participate in our 401K. We continually evaluate the benefits we offer to our Full-Time and Part-time employees as most evidenced by the recent employee survey conducted for this reason. As for your concerns about pay, we strive to remain competitive in our compensation practices and regularly review. This new bonus program, that you may not agree with, was rolled out after much research to foster an environment where teamwork can flourish. The new bonus structure also embraces an omni channel approach to selling as it takes into consideration the success of the entire North America market including our online sales. We value this feedback and it will be shared with upper management both in North America and Globally. If you would like to reach out to a member of our HR team or Upper Management, we would be happy to address your concerns in depth. This kind of feedback is crucial to the betterment of the company. As always, we wish you all the best in your current and future endeavors at Swarovski.
Viewing 91 - 93 of 1,937 Reviews

Glassdoor has 2,669 Swarovski reviews submitted anonymously by Swarovski employees. Read employee reviews and ratings on Glassdoor to decide if Swarovski is right for you.