Swarovski reviews

3.4

56% would recommend to a friend

(1,943 total reviews)
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Alexis Nasard

68% approve of CEO

48% positive business outlook

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,943 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

2K reviews
2.0
Jun 26, 2020
Recommend
CEO approval
Business Outlook

Pros

Employee discount is good, but prices for the product are high so discount makes it maybe affordable.

Cons

Upper management is intimidating to the store management teams. They don't care about the staff in the stores - they don't even know the employees in the stores. Poor communication down through the ranks.

3.0
Jun 23, 2020
Recommend
CEO approval
Business Outlook

Pros

wage mostly great coworkers support is there when asked

Cons

company has begun to care less about lower employees

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Swarovski Response
6y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued. You are an integral part of adding sparkle to everyday life and we are sorry to hear that you did not feel valued. To better understand what you mean we encourage you to reach out to a member of our HR team. We truly value constructive feedback and transparency – we believe it is the way we can improve things. Here at Swarovski we believe in fostering a culture of openness and willingness to fix any problem presented to us for the betterment of our company, employees and customers. Once again, thank you for your feedback and wish you much success in your career with Swarovski. We are looking forward to welcoming you in our stores again - as a colleague or as a customer.
3.0
Jun 23, 2020

,

Recommend
CEO approval
Business Outlook

Pros

location, benefits, freedom, people, office space

Cons

politics, career development, to many restructurings

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Swarovski Response
5y
Thank you for taking the time to leave your comment. It is important for us to know both, the highlights and the lowlights, to be able to make corrections. Equally important to us, is to make each individual employee, from our stores to our corporate offices, feel that they are valued. You are the sparkle that makes our company successful. Especially in these difficult days we are convinced that the trustful relationship between managers and their employees is one of our competitive advantages in the market. We invest into developing our leaders to create a trustful environment and a working culture that is based on respect and appreciation. We are very sorry to hear that you feel this way. Your review will be shared with upper management and our HR department. For the future we hope we can continue together bringing sparkles into the lives of many people. We wish you much success in your career.
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Glassdoor has 2,677 Swarovski reviews submitted anonymously by Swarovski employees. Read employee reviews and ratings on Glassdoor to decide if Swarovski is right for you.