Swarovski reviews

3.4

56% would recommend to a friend

(1,943 total reviews)
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Alexis Nasard

68% approve of CEO

48% positive business outlook

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,943 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

2K reviews
4.0
Dec 28, 2019

Sales

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Learn skills of customer service, stable work time

Cons

No specific bad things about working in swarovski

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Swarovski Response
6y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued, and Glassdoor is a platform that helps us understand what our employees are thinking. Of course, we are thrilled when we get positive feedback and are glad to read that during your tenure you felt you “Learned skills of customer service”. The training we provide to our associates at Swarovski not only will help you succeed during your tenure with Swarovski but will also provide you with a foundation for your future endeavors and we are very proud of our training programs. Once again, we want to thank you for taking the time to leave a review and we want to wish you much success in your future endeavors.
4.0
Dec 19, 2019

Swarovski

Recommend
CEO approval
Business Outlook

Pros

Good employee discount Friendly staff

Cons

Bad management Long hours

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Swarovski Response
6y
Thank you for taking the time to leave a review, at Swarovski we truly value constructive employee and customer feedback, both positive and negative. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued, and Glassdoor is a platform that helps us understand what our employees are thinking. Of course, we are thrilled to read your list of Pros: “Good employee discount Friendly staff”, the employee discount is one of the most revered benefits we offer, and we love to see our Sparkling employees wearing our amazing products. We are also glad at your location that you worked with a good team as one of the cornerstones to our success is an inclusive environment where teamwork can flourish. As we are not sure what location you work at, it is not easy to address your concerns " Bad management - Long hours". At Swarovski we strive to create a positive work environment in each of our stores and corporate offices, to achieve this we have an open-door policy and a hotline to allow employees to share their concerns and ensure we address our employees concerns once reported in a timely matter. Our hope is that current employees will share their concerns and ideas for the betterment of the company with their immediate supervisor, a member of the HR team or Sr Management. As you are no longer working for us your concerns will be shared with Global HR and Sr Management in the London district as only with open and honest feedback can we improve the work environment. Once again, we want to thank you for leaving a review and to wish you much success in your future endeavors.
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Glassdoor has 2,677 Swarovski reviews submitted anonymously by Swarovski employees. Read employee reviews and ratings on Glassdoor to decide if Swarovski is right for you.