Swarovski reviews

3.4

56% would recommend to a friend

(1,943 total reviews)
avatar

Alexis Nasard

68% approve of CEO

48% positive business outlook

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,943 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Dec 16, 2019
Recommend
CEO approval
Business Outlook

Pros

- You learn a lot, quickly. If you push for it, you can get a better understanding of the other departments but only if your line manager gives the go ahead

Cons

Salary does not meet the job title. Especially in the Operations department, you end up with more responsibility but this isn't reflected in your base salary.

avatar
Swarovski Response
6y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued. From your review it appears you felt undervalued and for this we are sorry. We are however thrilled that you list as Pros: “You learn a lot, quickly…”, learning and development are the cornerstone of our success and provide employees with opportunity for advancement and to learn skills they can use throughout their careers. Here at Swarovski we have an excellent record of promoting from within and working with associates during the mid-year and year-end reviews, to create an Individual development plan and to identify what they need to do to achieve their short and long-term career goals and move to the next level. As for your Cons: “Salary does not meet the job title. Especially in the Operations department, you end up with more responsibility but this isn't reflected in your base salary.”. please note our wages are based on competitive market research and in many roles, we have also implemented a bonus system to reward our employees for their performance above and beyond their base pay. We also our proud as part of our compensation to offer a full benefits package to all Full-Time Employees and a modified benefits package for Part-Time Employees and this has enhanced our pay. Although you may have been felt undervalued, we want to tthank you for taking the time to leave a review and to let you know your feedback will be shared with our compensation team and further investigated.
3.0
Dec 14, 2019
Recommend
CEO approval
Business Outlook

Pros

Very nice office and location.

Cons

There are not too many cons.

avatar
Swarovski Response
6y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued. Of course, we love when employees want to share their positive experiences with us and are glad to read your comments “Very nice office and location” and want to thank you for your 3 plus years of service. However you only gave us 3 stars so it is apparent that you have a few “Cons”, in the future should you ever want to share your concerns, please note we have an open-door policy and encourage our employees to share their ideas for the betterment of the company with their supervisor, a Sr Member of management or a member of HR as only with open and honest communication can we maintain a positive work environment. Once again thank you for your feedback, and we wish you much success in your future at Swarovski.
4.0
Dec 9, 2019
Recommend
CEO approval
Business Outlook

Pros

Discount Organized Company Entertaining place to work

Cons

Upper Management was awful Customers were rude

avatar
Swarovski Response
6y
Thank you for taking the time to leave a review. Although it seems you did not have a positive experience at Swarovski , we truly value constructive employee and customer feedback, both positive and negative. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued and Glassdoor is a platform that helps us understand what our employees are thinking. As we are not sure what location you worked at, it is not easy to address your concerns "Upper Management was awful". At Swarovski we strive to create a positive work environment in each of our stores and corporate offices, to achieve this we have an open-door policy and a hotline to allow employees to share their concerns and ensure we address our employees concerns once reported in a timely matter. If you wish to share additional information about your prior employment, please feel free to email or call Customer Service as only with additional information can we work to improve the work environment for future employees. Once again we want to thank you for leaving a review and although you did not have a positive experience, we still hope to welcome you back into our stores as a customer and we wish you much success in your future endeavors.
Viewing 1564 - 1566 of 1,943 Reviews

Glassdoor has 2,677 Swarovski reviews submitted anonymously by Swarovski employees. Read employee reviews and ratings on Glassdoor to decide if Swarovski is right for you.