Swarovski reviews

Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued. We are of course, thrilled to read your Pros: “Good pay, team rewards” as we strive to create an environment where teamwork can flourish and thus focus on a team bonus/reward verses individual commission. At Swarovski we feel that when we work as a team, we are better able to achieve our goals and provide superior customer service. As for your comment “Work isn't flexible, staff weren't great” we are disappointed that you were unhappy with the schedule and team. However as much as we try to accommodate our staff with regards to scheduling, the nature of the retail business does dictate working a variable schedule and we are not always able to work around other commitments. As for the staff, we do strive to create an inclusive environment and encourage our employees to share any concerns with their manager, a member of HR or Upper Management. Our Global Retail Bonus Program, was in fact created to compensate our associates based on the achievement entire store and the company, verses the individual to in fact foster a team environment. We are sorry that you had a negative experience and hope to welcome you back into our stores as customer, we also want to thank you for taking the time to leave a review and wish you much success in your future endeavors.